A. Please go to the Product Recalls page and enter the model number and manufacturing date to determine if your crib is being recalled.
A. The model number and date of manufacture can be found on a label similar to the photo below:
Please note that the size and shape of the label may vary, however the information contained on the label is the same.
This label can be found on the inside face of the bottom rail of the head or foot of the crib (end assemblies). In the event you cannot find this information as explained, look underneath the crib, or lay the crib over onto its fixed side (non drop side). Then the label should be visible.
If no label is found, please look at all bottom edges of the crib assemblies. The model number may be stamped here if it is an older model.
A. The model number starts with an F, followed by five numbers, one period, followed by two numbers. For example, F17801.41. The date of manufacture is MM/DD/YY. For example, June 30, 2010 would be 06/30/10. Please note that you need to enter the F and the next five numbers only. Please note that you will only be able to enter six digits in the model number field. In this example, you would enter F17801 only. Again, you will only be able to enter six digits in the model number field (F and five numbers).
A. Foundations will provide an instruction sheet and decal kit to ensure that your crib is assembled properly and can be labeled for future uses. You should click here to see instructions regarding the decal kit.
A. You will receive a decal kit with detailed instructions within 2 to 3 weeks.
A. Yes, absolutely. To ensure that future uses of the crib are properly assembled, it is critical that we get the decals to you. We want to avoid any potentially dangerous situations.
A. Yes. To ensure that future uses of the crib are properly assembled, it is critical that we get the decals to you. We want to avoid any potentially dangerous situations. The gap created by incorrect assembly can present a dangerous situation even in the toddler bed position. Please follow the instructions and order your decal kit.
A. Please email firstname.lastname@example.org.
A. Please email the item number of your crib to email@example.com. We will review and respond in a timely manner.